Responsible Gaming

Gaming Should Be Fun, Not a Financial Solution

At Clinton Cove, we believe online pokies should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Please gamble responsibly and within your means.

Age Verification

Online pokies in New Zealand are strictly for players aged 18 years and over. It is illegal for anyone under 18 to gamble on our platform. If you are under the legal age, please do not proceed. We verify all player ages and reserve the right to request identification.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling more to recover money lost
• Gambling with money needed for essential expenses (rent, bills, food)
• Hiding gambling activity or lying about the time and money spent
• Feeling anxious, irritable, or restless when unable to gamble
• Neglecting family, work, or social commitments due to gambling
• Borrowing money or going into debt to fund gambling
• Unsuccessful attempts to cut down or stop gambling
• Using gambling as an escape from stress, anxiety, or depression
• Gambling with increasing amounts to achieve the same excitement
• Friends or family expressing concern about your gambling

Self-Help Tools & Responsible Gaming Features

Clinton Cove offers several tools to help you stay in control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly)
• Loss Limits: Set a limit on how much you are willing to lose in a specified period
• Reality Checks: Receive pop-up reminders during your play sessions about how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you need a break from gambling
• Account Cooling-Off Period: Take a break from your account for a set period

To access these tools, log into your Clinton Cove account and visit the Responsible Gaming section in your account settings.

Get Help – Support Organizations in New Zealand & Globally

If you or someone you know is struggling with problem gambling, help is available. Here are trusted organisations offering free, confidential support:

New Zealand

• Problem Gambling Foundation (New Zealand)
  Phone: 0800 664 262 (free call)
  Website: www.pgf.nz
  Provides free counselling, support services, and resources across New Zealand.
• Gamblers Anonymous New Zealand
  Website: www.gamblersanonymous.org.nz
  Peer support meetings and a 12-step recovery programme.

International Support

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free counselling and support for problem gamblers.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling.
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Counselling, information, and resources for problem gambling.
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Education, research, and support services.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  National helpline and resources for problem gambling support.

If You Have a Problem, Seek Help Today

Problem gambling is a serious issue, but help is available and recovery is possible. If you are struggling with gambling, please reach out to one of the organisations listed above. You can also speak to a GP or mental health professional in New Zealand for support and referrals to specialist services.

Remember: You are not alone, and seeking help is a sign of strength, not weakness.